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Improving Quality of Care: AVSC International's Experiences in Africa

Quality Improvement, AVSC International, 440 9th street, New York, NY 10001, USA

Erin Mielke

AVSC International, New York, USA

Feddis Mumba

AVSC Regional Office, 1st Floor, ABC Plaza, Waiyaki Way, P.O. Box 57964, Nairobi, Kenya

Grace Wambwa

AVSC Regional Office, Nairobi, Kenya

Wilfred Mongo

UMATI, P.O. Box 1372, Das es Salaam, Tanzania

Anatole D. Rukonge

National Clinical Services Coordinator, UMATI, Dar es Salaam, Tanzania

Joseph M. Mashafi

Obstetrician/Gynaecologist (and former UMATI Area Medical Coordinator) TAQWA Health Clinic, P.O. Box 2863, Mwanza, Tanzania

As a result of its close collaboration with reproductive health organisations world wide, A VSC International¹ developed a package of quality improvement approaches to encourage better use of human and physical resources. This paper focuses on A VSC's experiences in East Africa where the package of quality improvement approaches was first used. It describes each component of the package providing programme examples to illustrate how site staff and supervisors actually implemented the approaches.

Journal of Health Management, Vol. 1, No. 2, 249-260 (1999)
DOI: 10.1177/097206349900100204


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